Articles on: Payments and purchases

I purchased the app, but I'm being asked to buy the plan again. What should I do next?

This is a known Play Store bug that affects all apps, particularly users with multiple accounts.

If your purchase hasn't loaded, please contact our tech support.

Please reach out to us by following these steps:

Go to minimalist phone settings (gear wheel on page with all apps) – More – Contact support via email.

Updated on: 14/02/2025

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