Question 1

Why is minimalist phone not available for free?

Accepted Answer

minimalist phone is a product that has been carefully designed and developed to provide users with an effective tool to reduce screen time and cultivate a mindful relationship with their smartphones. It has been crafted with intention and a significant amount of research, time, and resources have been invested into its development to ensure a top-quality user experience.

In order to maintain, improve, and continuously update the app, as well as provide prompt customer support, we have chosen a business model that requires a small fee. This fee allows us to sustain the app and provide regular updates and enhancements, ensuring that minimalist phone continues to serve as a valuable tool in our users' digital lives.

While we understand that there may be an expectation for apps to be available for free, the reality is that free apps often rely on advertising or selling user data to generate revenue. We believe in respecting our user's privacy and providing an ad-free, high-quality experience. Therefore, our business model relies on a fair price for our product rather than advertising or data selling. Please remember that minimalist phone offers a 7-day free trial which you can use to explore the app and decide if it is a good fit for you before making a commitment.

Question 2

When will I be charged for buying minimalist phone?

Accepted Answer

**1. Monthly subscription: **You will be charged for your subscription following the 7-day free trial, starting from the fourth day, unless you cancel the trial within the three-day period. **2. Yearly subscription: **Similar to the monthly subscription, you will be billed on an annual basis starting from the fourth day after the 7-day free trial, unless you cancel within this trial period. **3. One-time purchase: **Unlike the subscription options, the one-time purchase option will charge you immediately upon buying. Even though the Google Play Store does not support trials for one-time purchases, you can request a refund within 7 days if you find the product is not to your satisfaction. To request a refund go to minimalist phone settings (gear wheel on page with all apps) -> More -> My Payments.

Please note, all charges will be processed through the Google Play Store and will appear on the payment method associated with your account.

Question 3

How can I uninstall minimalist phone?

Accepted Answer

If you wish to uninstall minimalist phone, you have a couple of options. Firstly, you can go to the minimalist phone settings by tapping on the gear wheel icon located on the page with all apps. From there, select 'More' and then 'Exit' to uninstall the app.

Alternatively, you can uninstall minimalist phone directly from the Google Play Store. Simply open the Play Store app on your phone, search for minimalist phone, and select 'Uninstall'. Either method will effectively remove minimalist phone from your device.

Question 4

I accidentally blocked an app that I need to access immediately. How can I unblock it?

Accepted Answer

Please reach out to our support team at hello@minimalistphone.com for assistance.

Question 5

How can I request a refund or cancel a free trial?

Accepted Answer

For both monthly and yearly subscriptions, you can cancel your free trial directly in the minimalist phone settings. Just navigate to the page with all apps, tap on the gear wheel icon for settings, then select 'More' -> 'My Payments'. Alternatively, you can manage your subscriptions in the Google Play Store app. To do so, tap on your profile image in the top right corner, then go to 'Payments & subscriptions' -> 'Subscriptions'.

If you've made a one-time purchase and wish to request a refund, you can do this in the minimalist phone settings. Again, navigate to the page with all apps, tap on the gear wheel icon for settings, then choose 'More' -> 'My Payments'.

For any purchase-related inquiries, including refund requests, you're also welcome to reach out to us directly at hello@minimalistphone.com. We're here to help!

Question 6

I keep extending the in-app time reminder instead of leaving the app. What can I do?

Accepted Answer

If you find yourself regularly extending the in-app time reminder, we recommend trying the "Mindful launch Delay" or "Mindful extension Delay" features.

These options can be enabled from the in-app time reminder dialog when initially setting the time you intend to spend in the app. Just click on the "down arrow" to access these settings.

If, even with these adjustments, you're still finding it challenging to limit your time in certain apps, you might want to consider using the "Block App" feature. To access this feature, simply long-press on any app in the list of all apps and select "Block". This tool can provide an extra level of control over your app usage.

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